Furious unhappy customer

After fighting with fast and furious for with holding my heater at the warehouse for almost a month, despite my effort to getting in contact with them via call center and emails to their Manager Ricard S, Melanie and Ryan. I decided to go personally to fletch my heater. Even they refusing to refund my delivery fee I collected the parcel myself.

To my surprise the heater does not work. I think somebody tempered with as I have found some white broken thing inside.

Am gatvol of this company.

Now I just want you to refund me and take your heater back. It's not worh it.

I have already spend more than this heater. Whilst waiting for this had to buy a gas heater, and refill, etc.

Regards Cynthia Mtsheni HMC***4 *** Error Icon Delivery incomplete There was a temporary problem while delivering your message to ***. Gmail will retry for 47 more hours. You'll be notified if the delivery fails permanently. The response from the remote server was: 454 4.7.1 <***>: Relay access denied