1 reviews | Active since Jun 2024
Frustrated with Homechoice
I have been trying to get assistance from homechoice regarding clearing my name since May to no success. I called their customer care line and the lady couldn't verify me as none of my 2 previous addresses corresponded. She stated that there was an order delivered at an address different from what I was giving her and refused to give any further details.I haven’t used home choice since 2013 and yet it appears on my profile. I called again to understand the matter and clear my name and I was referred to their legal department, I have sent numerous emails to no response, I have called this department multiple times to no avail and when I go back to customer care they claim they can’t assist I must keep trying the number. This is very frustrating!
Thank you for taking the time to reach out to us with your concerns.
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Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Please check your emails, we have responded.
Regards,
Nosiphiwo
Please check your emails, we have responded.
Regards,
Nosiphiwo