Frustation with homechoice for years

This is really becoming a joke. My account is moving from one company to another. You contact this company they say your account is closed by us ask homechoice. You go to homechoice again they will resend you back to the first company the time they just told you that we dont have your information of your account as we are done. What is this really? We also have other things to take care off than to deal with one simple matter for years. What a frustration Homechoice.

How tell me what is next, where is my credit record, where is my statement, what is EDC...really?