CV
Calvin V

1 reviews | Active since Nov 2019

20 Nov 2019, 15:06

Fruadulet Account

******* and Nonsensical treatment. A ********** account was opened on my by someone, I contacted HomeChoice to report the case, they asked me to send them some document assist them with their investigation, which I did. Fast forward, they managed to resolved my case then they were supposed to send my name to the Credit Bureau to clear the account on my name. I was told that my name was submitted (email sent by Wassemah Enos) to Credit Bureau for the credit to be written off. Since then I have been calling several times to HomeChoice head office, they always promise that they will re-submit my name every time.

I have contact Credit Bureau to assist me with this matter, they have asked for a reference number that HomeChoice was supposed to give me after resolving the case, but HomeChoice says they do not have a reference and even Credit Bureau did not issue them(HomeChoice) with a reference number.

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Replies (1)
Homechoice
Homechoice's reply20 Nov 2019, 16:08
Official
Hi Calvin.

We’re so sorry we let you down. One of our staff members will contact you shortly. 

Speak to you soon, 
Homechoice

Best regards,