PS
Princess S
1 reviews | Active since Dec 2016
21 Apr 2017, 15:11
Fruadlent activities
<p>I placed an order with homechoice via Face bock and then ive received an sms saying that if i placed that order that i should call homechoice to verify my oreder. Which i never did and the next thing i know i received an sms telling me that my order was being pack for delivery and than i called homechoice to cancal my order which i aslo receive an order number. And the next thing i knew i was received calls telling that i need 2 make a payment.</p>
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Homechoice's replyOfficial
21 Apr 2017, 15:33Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply21 Apr 2017, 15:33
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team