From August 2016 up to date No Response from Homechoice on incorrect items returned

<p> I ordered a 4-in-1 kitchen combo from the August catalogue using my father's home choice account (acc no# ********** 46) when the combo came the microwave and the kettle were incorrect. I called the call centre and I was asked to return the incorret items and that my post office money will be refunded. I did as told and faxed receipts.</p> <p> </p> <p>No communication has been received from Homechoice up to date, apart from letters stating that we haven't paid. I called the call center to check if items where received and I was told to give parcel numbers (PA 451 557 085 ZA, PA 451 556 969 ZA) which will be used to check. I am still waiting for a response on that. </p> <p> </p> <p>I have lost interest in ever placing an order with Homechoice, can they please collect their remaining items and refund my post office fee.</p> <p> </p> <p> </p>