1 reviews | Active since Oct 2015
Free Gifts- 2 orders 2 Umbrella's??
As advertised, with every order you will receive a free gift. Website showed Plenty electrical items, which obviously made me more excited to order and order. Was so excited that I opened my account and with my first orders I will receive gifts. Just to find out with both orders I placed I have received two umbrella's..... Really... 2. How much more lame can it get than this. So as I got half ****ed, phone Homechoice for an explanation. Just to set my mind at ease, but no customer care don't have an answer... really so I got completely ****ed. She was so eager to just drop the call kept on asking is that all mam? How does this hole false advertising work? To get people to order more. I mean what am I suppose to do with two umbrella's... for sake its just me.. not married, nada, 1 person holding two umbrellas? <br> <br> If anyone has a good simple explanation.. I will sent you free gift... an Umbrella. don't worry you don't have to order anything.... its for mahala!
Hello Angarneza,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hello Angarneza,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
