**********(*********) and ******** offences
Apparently on the 6th of March 2017 someone opened an account at Homechoice with my details(*****). I recently found out on August as I was contacted by the lawyer's & debt reviewer's that I owe Homechoice and the goods were collected by someone I don't know at all at the post office. I contacted Homechoice, they sent me Dispute forms, I filled the forms together with and affidavit and my ID certified copy and submitted them via email. I am tired as I have spent over on airtime but there is nothing positive or follow ups and feedback from Homechoice all they do is to ask me to call them. I am tired and traumatized because I have never ordered or purchased anything from Homechoice. Please help me as this is affecting my credit profile and my life each and everyday.
Good Day Thapelo Lechaleba,
Thank you for your response.
We are very sorry to hear about your service experience, please accept our sincere apologies for the inconvenience.
One of our agents will will contact you shortly.
Regards
Monique
Customer Complaints Team
Good Day Thapelo Lechaleba,
Thank you for your response.
We are very sorry to hear about your service experience, please accept our sincere apologies for the inconvenience.
One of our agents will will contact you shortly.
Regards
Monique
Customer Complaints Team
Good Day Mr Thapelo Lechalaba,
Thank you for taking my call.
As discussed telephonically, your investigation is still in progress. I will revert with feedback at the soonest.
Kind Regards
Monique
Customer Complaints Team
Good Day Mr Thapelo Lechalaba,
Thank you for taking my call.
As discussed telephonically, your investigation is still in progress. I will revert with feedback at the soonest.
Kind Regards
Monique
Customer Complaints Team