1 reviews | Active since Aug 2017

04 Aug 2017, 12:12

********** purchase on my account

<p>I got a call from Homechoice saying i purchase a fridge in May of which i didnt,the consultant i spoke to told me that my sister was the one who placed that order,how on earth does someone make a purchase in your name,funny this is my sister was also *********ed by Homechoice cause someone made a purchase on their name,am sick and tired of this pathetic Homechoice and need this resolved</p>

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Replies (1)
Homechoice
Homechoice's reply04 Aug 2017, 13:59
Official

Dear Sir/Madam


Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.

Kind Regards

Customer Support Team