********** purchase on my account
<p>I got a call from Homechoice saying i purchase a fridge in May of which i didnt,the consultant i spoke to told me that my sister was the one who placed that order,how on earth does someone make a purchase in your name,funny this is my sister was also *********ed by Homechoice cause someone made a purchase on their name,am sick and tired of this pathetic Homechoice and need this resolved</p>
Dear Sir/Madam
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Dear Sir/Madam
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
