1 reviews | Active since Dec 2020
********** purchase
Homechoice *****
On Saturday morning 12 December 2020, I received a message from my bank that on 11/12/2020 an amount of R489.71 were deducted from my account; Bank reference HOMECHOICE*** I have never bought anything from Homechoice. I then immediately phoned Homechoice and via the self-service option determined that purchases were made to the amount of R6082.14 on my name and bank account, of which R900 is in arrears. This means it'll reflect negatively on my credit record I then spoke to one of their consultants - Riana - who advised that she'll report the matter and I'll receive a form to complete. The reference number for my conversation with her is: ***9 I still haven't received any forms to complete. Not even an acknowledgement of my complaint! This matter is really urgent and I cannot believe their slow response!
Thank you for bringing this serious matter to our attention.
We are urgently investigating this and believe you may have been a victim of *****.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
Thank you for bringing this serious matter to our attention.
We are urgently investigating this and believe you may have been a victim of *****.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
I am a wheelchair user and finding accessible transport is a huge mission - I went to the police station to give a statement and have it certified, along with a certified copy of my ID. I sent this via email to Leigh-Ann, who phoned me back one time after my previous review. Since then - Nothing! According to Clearscore, that account is still active. I've received no feedback with regards to repayment of the money they took, not even an apology! I'm now seeking legal advice!
I am a wheelchair user and finding accessible transport is a huge mission - I went to the police station to give a statement and have it certified, along with a certified copy of my ID. I sent this via email to Leigh-Ann, who phoned me back one time after my previous review. Since then - Nothing! According to Clearscore, that account is still active. I've received no feedback with regards to repayment of the money they took, not even an apology! I'm now seeking legal advice!