MN
Marcus N

1 reviews | Active since Feb 2018

06 Feb 2018, 10:36

********** purchase

I would like to know how long does homechoice takes to resolve a dispute of ********** purchase. My partner id was used to purchasing goods at homechoice. We only found this when she was trying to apply for finance at a dealer.we called homechoice and the address and contact info is not that of my partner. They sent the dispute form and we emailed it back to them with affidavit and Identity document.

0
Replies (3)
Homechoice
Homechoice's reply06 Feb 2018, 10:41
Official

Good Day Marcus Ngomane.

We acknowledge your posting, and would like to apologise for the inconvenience. Be assured that your posting is receiving urgent attention.

One of our staff members will be in contact with you shortly.

Regards

Lee-Ann

Customer Support Team

Best regards,

MN
Marcus N's update06 Feb 2018, 13:04
Reviewer Update
Thanks lee-Ann for the quick response. How do we contact you for follow ups and how long will it take to resolve the dispute?
MN
Marcus N's update20 Feb 2018, 12:44
Reviewer Update
Why is there no communication from you as promised .It's been 3weeks now