********** Homechoice Accounts

A ********** account was opened in my name with Homechoice online, I called in to them on Thursday 1st October 2020 to try and resolve this issue and spoke to a consultant by the name of Sibongile who informed me that she would email me a dispute form that I should email back. It is now the 6th October 2020 and I still have not received anything from them.

I feel that the customer service is terrible and instead of being helped in this regard I am being given the run around by Homechoice and this is affecting my life and credit score. This company does not care about anything but taking money from innocent peoples pockets. I want this account closed and I will be consulting taking this further if no further response is given by Homechoice.