AK
Augustine K

1 reviews | Active since Jan 2020

30 Dec 2021, 09:38

********** home choice

Homechoice is ********** l received a message exactly a week a go from homechoice that l ordered two fridges that cost 12 000 immediately called them l ddint order anything and they promised to cancel everything customer service telling me it was an error but today l received a message saying my order has been received and l called to ask who received an order because l ddint order anything and l called before and told them l ddint order anything how come l received any and the consultant told me the order was received on the 24th of December and the message was late but l ddint order anything and l ddint get any deliveries or anything at home and the consultant doesn't want to tell where was the order delivered to and now l received messages about debit order for things l ddint order or receive.Home choice with your ********** stuff l will not pay anything even if it means l change my bank account and l will write about this every social media .l will not pay for 12000 l don't know about and ruining my credit score and the airtime l have wasted from last week calling your rude CONSULTANTS...

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Replies (1)
Homechoice
Homechoice's reply30 Dec 2021, 09:55
Official
Hi Augustine.

Thank you for bringing this serious matter to our attention.
 
 We are urgently investigating this and believe you may have been a victim of *****.
 
 We will be contacting you to get further details from you.
 
 Thank you for your patience and understanding
 
Homechoice