********** debit orders

********** debit orders and no assistance from this company! We have been ****** twice since July by this company. We emailed in July after the first R600 or so was taken only to get a blanket response that they will investigate and come back to us (with no feedback or contact thereafter). In Aug, they then **********ly took R1277 in August and refused to provide any information even though we provided an affidavit stating we wish to pursue this ***** and lay charges, thereby requesting a delivery address etc. Apparently, because we said its not our account they couldn't give us info, but they took our money didn't they?! Still waiting to hear from their so called ***** department. How do they do their vetting. How do so many people have a problem with one company *****ing from them? Do not support this company!!!!