********** debit order for homechoice when I don't have an account

Item: Homechoice
Rating: 2
Author: Sean B

Hi I'd like to report a ********** debit order on my account this month. I have reported it to FNB but they asked that I contact your ***** department as well. I've tried to find contact details on your site unsuccessfully. Please could you ask someone to contact me so we can get this reversed and resolved. I'd like to know how your company sets up a debit order on my bank account without my permission.

Helpful (0)

Replies (3)

Homechoice's replyOfficial

01 Oct 2020, 14:43

Hi Sean,

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

We will be in contact with you shortly to assist in resolving the issue.

Thank you.
Homechoice

Homechoice's reply01 Oct 2020, 14:43

Official

Hi Sean,

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

We will be in contact with you shortly to assist in resolving the issue.

Thank you.
Homechoice

Sean B's updateReviewer Update

01 Oct 2020, 14:46

Thank you. I appreciate the offer and the quick response.

Sean B's update01 Oct 2020, 14:46

Reviewer Update

Thank you. I appreciate the offer and the quick response.

Sean B's updateReviewer Update

01 Oct 2020, 15:22

Wow! what amazing customer service. A lady called me and confirmed my details and has logged a request with their ***** division. I will update the comments once I've heard back next week.

Sean B's update01 Oct 2020, 15:22

Reviewer Update

Wow! what amazing customer service. A lady called me and confirmed my details and has logged a request with their ***** division. I will update the comments once I've heard back next week.