MM
Matts M
1 reviews | Active since Nov 2019
12 Nov 2019, 15:10
********** debit order
Homechoice **********ly debited my account for an amount of R1068.37 on the 1st November 2019 yet I don't have business with them and have not ordered anything from the company. When I tried to find out from the company why is that, the Agents I got through to at the company's customer service centre were rude and were not willing to assist as they carried on laughing in the background. I also requested to speak to their ***** department to no avail.
Please assist as I cannot continue paying for something I didn't buy nor own and have not given them permission to debit my account.
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Replies (2)
Homechoice's replyOfficial
12 Nov 2019, 15:16Hi Matts.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice's reply12 Nov 2019, 15:16
Official
Hi Matts.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
MM
Matts M's updateReviewer Update
13 Nov 2019, 14:17Just got a call from Lee-Ann Petersen assuming that since I was bought from them it automatically means that any ********** purchase that happens years later is made by me and they won't even assist nor will they send me the call logs without an affidavit from me. Where was the affidavit when they **********ly debited my account? I am appealing to every wronged client out there that we need to come together and sue HomeChoice as a collective...this requires a class action Lawsuit.
MM
Matts M's update13 Nov 2019, 14:17
Reviewer Update
Just got a call from Lee-Ann Petersen assuming that since I was bought from them it automatically means that any ********** purchase that happens years later is made by me and they won't even assist nor will they send me the call logs without an affidavit from me. Where was the affidavit when they **********ly debited my account? I am appealing to every wronged client out there that we need to come together and sue HomeChoice as a collective...this requires a class action Lawsuit.