1 reviews | Active since Dec 2015
********** company
<p>Hi please note am still waiting for the contacts from the ***** department from you I need to follow up as I have since reported this incident last yet end of August and my credit profile is not looking good because of this account and needs to be corrected ASAP. As mentioned yestersay it is not my fault that you guys failed to do the investigation when it was reported and therefore I need a written commitment that I will not be blacklisted till this investigation is finalised. </p> <p> </p> <p>NOTE I WILL WRITE DAILY TILL THIS MATTER IS SORTED OUT </p>
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hi homechoice ********** 822083 and please I don't need another "we r still investigatinf "
Hi homechoice ********** 822083 and please I don't need another "we r still investigatinf "
still waiting !!!!!
still waiting !!!!!