MN
Mdu N
1 reviews | Active since Oct 2012
26 Jan 2016, 18:16
********** billing
In 2009 i purchased a bedding set at Homechoice. the transaction was later completed and paid in full.<br> In December 2015 i started receiving calls from their collections department saying that i need to pay the monthly installments as my account is now around R20000.<br> <br> i am being harassed for something that i know nothing about,and Homechoice is not taking it upon themselves to investigate this issue,they just keep on calling and i keep on telling them the same thing everyday.I am really getting annoyed now and i want to take the matter further to the CPA.<br> <br> Please sort out this mess<br> <br> <br>
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Replies (1)Homechoice's replyOfficial
27 Jan 2016, 12:31Hello mdundlovu,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution
Homechoice's reply27 Jan 2016, 12:31
Official
Hello mdundlovu,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution
