ZM
Ziyanda M

1 reviews | Active since May 2018

04 May 2018, 13:02

********** activity by Homechoice Retail Company.

I once write review about Homechoice in that review I was flower 90 but fortunately I forgot password. Homechoice is not a good company at all iam still on credit bureau because its ********** activities within their company, Homechoice claimed that I owed them 23 .000 rands and something for the goods I never ordered to them. They say that I ordered these goods in 2017 although I know my last order was that of comforter with free duvet cover in 2012 and that order was paid up. It seems Homechoice is irresponsible with our particulars cause I never lost my ID . And they know exactly in their delivery note of where they delivered these hi sense fridges and pots they are talking about when they harrass me. . I ve complained to them and send them all the things they have required affidavit, and they ve confirmed they have received them. The girl by the name of Sandisiwe told me the case is still investigated till now. All this have affected my life too bad because of the debt I never did. My sin with Homechoice is because I was a good customer to them many years when they saw I no longer place an order to them they do this to me. So Homechoice must remove my name to their database, and clear the mess it has done to my name.

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Replies (1)
Homechoice
Homechoice's reply04 May 2018, 13:07
Official

Good Day Ziyanda Mtiki.

Thank you for raising your concerns with us. We are very sorry to hear about your service experience. We will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible.

Lee-Ann will be in contact with you shortly to assist in resolving the issue.

Regards

Customer Support Team