********** activity and negligence by Homechoice Retail Company

A home choice account was opened **********ly under my name in September 2019. I have contacted home choice several times to resolve the issue however 6 months later the issue has not been resolved. Every time when I call them they keep on saying they are in the last stages of the investigation and 'Kerk' who's the person responsible for my case is not available. It is very disappointing that home choice does not have the peoples interest at heart as they continue to open accounts without verification of the account holder. The problem with home choice is now impacting my life as I have been blacklisted. I have tried many times to tell them to remove my name from the SAFPS listing so that I can continue with my registration as a victim of ***** but they are refusing, they are saying I must wait for them to complete the investigation which they said they are not sure how long it will take, meaning it can take few hours or years. Home choice should definitely be shutdown due to their negligence.