********** activity

l am very very disappointed in Homechoice and the way they handle serious issues. l ordered bedding on the 3rd of December 2019 and until the 17th of December l had not received my order so l thought let me call to find the status of it and to my shock l was told l received and signed the parcel on the 9th of December. l asked the lady to give me all the details of who signed for it as l never received the parcel and she couldnt give me any information and l then requested for the courier guy that brought the parcel that is said l signed for and she also couldnt give me that information. How do you send out a parcel without the courier or delivery guys details. This is extreme ignorance or homechoice is doing some ********** activities with peoples accounts. When l look at the reviews it seems its an on going issue and nothing has been done by homechoice to improve their service to their clients. l am still wondering what happened to my parcel and l did send them the affidavit and nothing has been done so far. l am not going to be liable for a parcel l did not receive and for someone elses negligence. l need this resolved. Something is not right by Homechoice theres a very big **** going on there.