********** Accounts

I noticed an unexpected debit order on the 20th of August, unbeknownst to me I had taken a loan with Homechoice. I immediately contacted Homechoice on the 20th and spoke to a consultant, Sinazo who promised that someone from the complaints department would contact me. She further provide me with a number that hardly ever goes through ***. Ref ***, only to find out today on the 27th of August that the I needed to complete an dispute form or an affidavit, from another consultant, Sibongile who showed no professional courtesy or remorse Ref ***. It's really concerning that someone has used my details **********ly and this hasn't even been investigated by Homechoice. Please investigate! This is a violation of POPI Act and a ******** offence.