1 reviews | Active since Jun 2014
********** Account since 2013
Good day,
In 2013 I found out that someone had opened an account with Homechoice in my name. They claimed I owed them around R10 000. I promptly informed their consultant that this was a ********** account as i have NEVER even bought anything from them, let alone opened an account. I also explained that at some point, I lost my wallet with my driver's license which is how someone might have gotten hold of my ID number. She then told me to go and do an affidavit at my local police station and also send through signage samples for verification, which I did. Unfortunately, this did not lay the matter to rest as a few months later, i received another threatening call from them, demanding i start paying. again, i explained my story and sent another affidavit. Since 2013, i have sent at least 4 affidavits directly to HC and their various consultants who dont seem to even be working off the same system! This soon escalated to recoveries agencies and now I have been handed over to their attorneys! I have requested, SEVERAL times in writing, that they send me all documentation relating to this account, including the signed account forms. neither HC nor their recovery agency Saya and now their attorneys A De Vos Attorneys have produced anything, yet the harassment continues and my credit rating suffers. Kindly advise on what I can do to make this stop and get my name cleared
Good Afternoon Ms S Mvelase,
Thank you for your post.
We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention.
An agent will contact you shortly.
Regards
Monique
Customer Support.
Good Afternoon Ms S Mvelase,
Thank you for your post.
We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention.
An agent will contact you shortly.
Regards
Monique
Customer Support.
