IM
Innocent M
1 reviews | Active since Oct 2022
13 Oct 2022, 09:08
********** account opened without my consent
An account was opened by Home Choice using my personal details without my consent . I didn't receive any form of communication throughout the process and I have never bought or received any items from Home Choice. Home Choice approved the Debi-check without my consent and I was told by the call center agent that the money will be reversed in 7 working days since there was no debi-check approved. I haven't received any money and I have called the ***** unit without any luck . This is totally unprofessional and disgusting business conduct from Home Choice!!!!
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Replies (2)
Homechoice's replyOfficial
13 Oct 2022, 11:17Hi Innocent.
Thank you for bringing this serious matter to our attention.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
Thank you for bringing this serious matter to our attention.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
Homechoice's reply13 Oct 2022, 11:17
Official
Hi Innocent.
Thank you for bringing this serious matter to our attention.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
Thank you for bringing this serious matter to our attention.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
IM
Innocent M's updateReviewer Update
18 Oct 2022, 08:38Good Morning
I received an email from your team stating that an investigation was conclude and that they will clear my name at credit Barea, but I'm honestly disappointed because an amount of money was debited from my bank account and the issue is not even entertained I was expecting the team to sort out the money issue and then give me a feedback on the account.
I received an email from your team stating that an investigation was conclude and that they will clear my name at credit Barea, but I'm honestly disappointed because an amount of money was debited from my bank account and the issue is not even entertained I was expecting the team to sort out the money issue and then give me a feedback on the account.
IM
Innocent M's update18 Oct 2022, 08:38
Reviewer Update
Good Morning
I received an email from your team stating that an investigation was conclude and that they will clear my name at credit Barea, but I'm honestly disappointed because an amount of money was debited from my bank account and the issue is not even entertained I was expecting the team to sort out the money issue and then give me a feedback on the account.
I received an email from your team stating that an investigation was conclude and that they will clear my name at credit Barea, but I'm honestly disappointed because an amount of money was debited from my bank account and the issue is not even entertained I was expecting the team to sort out the money issue and then give me a feedback on the account.