LM
LEFA M

1 reviews | Active since Dec 2013

07 Jan 2021, 09:20

********** account opened in my name

In December 2020, MBD notified me that I have not made payments on Homechoice account. That's I realised an account was *****ently opened in my name. They advised me to contact Homechoice. I contacted Home choice and they requested I send them docs, of which I did. But MBD is still contacting me. I followed up with Homechoice, they advised the relevant department should've advised MBD that the account is being investigated and not contact me. I was also advised that the investigation will take 30 to 90 days. So which means MBD's rude collectors will continue to harass me till then. Such disregard by Homechoice is unacceptable

0
Replies (2)
Homechoice
Homechoice's reply07 Jan 2021, 09:28
Official
Hi Lefa.

Thank you for bringing this serious matter to our attention.
 
 We are urgently investigating this and believe you may have been a victim of *****.
 
 We will be contacting you to get further details from you.
 
 Thank you for your patience and understanding
 
Homechoice
LM
LEFA M's update07 Jan 2021, 09:34
Reviewer Update
I need Homechoice to advise MBD of the situation and stop harassing me.