********** account

I am Sonwabile Simaya. On 18/05/2020 I received sms's thanking me for opening an account at Homechoice. I never took note of them & thought maybe they had a wrong number as I did not open any account & never had any account with them. Later on in the month they sent me a statement with all my details, what was incorrect is my address I then took this matter seriously & tried to call their support center but I always get cut off. I then sent several emails with reference 832649& 811837 which I got no reply or any feedback whatsoever. Yesterday Homechoice deducted R451.26 from my FNB account but I never opened any account nor received any goods from them. Someone at Homechoice opened a ********** account under my name. I would like someone to contact me on *** as I would like this matter investigated.