MB
Marli Burger-Hoole

1 reviews | Active since Feb 2019

26 Jan 2021, 09:40

********** account at Homechoice!!!!!

After receivingMy calls/mails/sms from MBD attorneys about my homechoice account... which by the way I did not open! I decided to phone Homechoice.

I gave them my ID number and they checked their system, I had mo account on my name. However they were looking for my father. The only way they could connect me and my father, was through my MTN account. The account was open on my father’s name and I’m using the contract.

After investigating we cam to the conclusion that a ********** account was opened in my father’s name, using the RICA information from MTN. My father contacted Homechoice and reported the *****. He mailed an affidavit an ID copy to them to remove the account from his name and still I receive calls from MBD attorneys to pay an outstanding account! I have asked them to remove my details on the system numerous times and at least add my father’s details, since he has to deal with the ***** on his name.

Homechoice should take responsibility for this. I see it is not the first time where a ********** account was opened with them. They ate suppose to double check all documentation before granting credit!

I think it is pathetic that someone else is watching TV on his/her new tv, bought from Homechoice, in my father’s name and me and my father gets haunted for debt we did not make!

0
Replies (1)
Homechoice
Homechoice's reply26 Jan 2021, 09:45
Official
Hi Marli.

One of our staff members will contact you shortly. 

Speak to you soon, 
Homechoice