********** account and debit order

<p>On 01 August 2016 an amount was debited from my FNB account by homechoice.</p> <p>I imediately called the Homechoice call center and spoke to Masi, call reference ********** 97.</p> <p>I was advised to cancel the debit order and send an afidavit to Homechoice so that they could open an investigation into the account.</p> <p> </p> <p>This process was repeated for the following 2 months with no feedback from Homechoice whatsoever.</p> <p> </p> <p>On 12 December 2016 I received a phonecall from VVM Attorneys acting as debt collectors on behalf of Homechoice. I again explained the situation to VVM Attorneys who immediately sent me a Homechoice dispute form.</p> <p> </p> <p>Homechoice has allowed for a ********** account to be opened in my name without my authorization and has not lifted a finger to assist me in resolving this matter.</p> <p> </p> <p>To this date, I have received no feedback whatsoever from Homechoice.</p> <p> </p> <p>I am disgusted that such a badly run business is allowed to operate.</p>