********** account

I don’t have an account with Homechoice, yet they have been **********ly debiting from my account for the past 4 months. This has in turn affected my credit score and ultimately my home loan application. I have been trying to get hold of their ***** department for months with no luck. I logged a dispute on 11 November 2020 and I still have not received any feedback to date despite sending a number of emails to them. The level of incompetence displayed by Homechoice is disheartening and reckless. All I need is for Homechoice to clear my name and close this ********** account.