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How contradicting is this : We sincerely apologise for any inconvenience caused.<br> We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.<br> One of our team will be in touch with you shortly to provide you with an amicable solution. <br> <br> * I'm still waiting waiting for someone to contact me regarding clearing my name for Homechoices irrisponsibilities. People that have been fradulently deceived by Homechoice should start a pertitian to BOYCOT the Homechoice brand ,so that their name should also be painted in BLACK