1 reviews | Active since Apr 2015
********** account
I received a call sometime last year from one of the consultants from homechoice regarding an account which was overdue . I have never opened an account from Homechoice , i was told to then submit a copy of my ID and affidavit stating exactly what happened, for heavens sake i'm not staying in THEMBISA . I did as requested and was promised that the matter will be looked into, till today , i'm still waiting for someone to call me regarding that issue ...just last week , i went to check my credit status , i'm now listed at Credit Bereau for something that i dont even know about . What is happening here ???? should i now involve my lawyer in this ...i want someone Senior to call me today and clear my name TODAY
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team