********** Account

I received communication from Norman Bisset Attorneys regarding an outstanding account which had been handed over for non payment. I was baffled as I never had a Home Choice account nor had I ever purchased from them. I then query the validity of this account from Home Choice Customer service and they advise I had opened this account last year in August. I have not been employed since June 2020, had last received a payslip in September 2019 as the employer had reverted to online portal where only employees can print them. I have not had to use a payslip since. They have my ID number, name and surname, address and apparently, my payslips and Lord knows who's bank statements. If they were my bank statements how are they able to approve an account for someone who hasn't been paid since March 2020, and had been replying on Covid19 payouts?!. However, they dont even have my correct contact number. I then questioned where the items I had allegedly purchased had been delivered, to no response as am sure the addresses do not correspond. At a time where I am looking for employment and struggling, I do not need further obstacles such as a bad credit record which is not of my own doing to further hamper my chances. I am appalled at how HomeChoice allows such ********** activity to take place as the authentication of my details does not seem to have been followed through thoroughly.