NM
Nonkululeko M
1 reviews | Active since Dec 2019
08 Jan 2020, 06:27
********** account
Homechoice is a nightmare. Someone opened an account with my ID at homechoice. I saw this when I went to get a loan. I've sent and affidavit and documents that they said they require and the store gave me the number of the lady who opened the account and she said that she did open an account but was not aware that they didn't use her ID number. She said she sent the necessary documents to declare this to Homechoice but still no one is helping me with this. This is sitting on my credit record why is no one at Homechoice taking this seriously. I am thinking of what drastic measures to take to find out who is handling my case and why they not doing anything about it.
Helpful (0)
Replies (3)0
Replies (3)
Homechoice's replyOfficial
08 Jan 2020, 07:35Hi Nonkululeko.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you to assist in resolving the issue.
Thank you.
Homechoice
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you to assist in resolving the issue.
Thank you.
Homechoice
Homechoice's reply08 Jan 2020, 07:35
Official
Hi Nonkululeko.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you to assist in resolving the issue.
Thank you.
Homechoice
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you to assist in resolving the issue.
Thank you.
Homechoice
NM
Nonkululeko M's updateReviewer Update
30 Jan 2020, 12:21Homechoice
I have had no response about the ********** account opened on my name. I've been waiting for someone to call me with feedback yet I sent all the documents last year. I need a good credit score for a lot of things and this is not reflecting well on my name. What I don't understand is why staff are not taking these matters seriously. You guys are destroying people's lives here.
I have had no response about the ********** account opened on my name. I've been waiting for someone to call me with feedback yet I sent all the documents last year. I need a good credit score for a lot of things and this is not reflecting well on my name. What I don't understand is why staff are not taking these matters seriously. You guys are destroying people's lives here.
NM
Nonkululeko M's update30 Jan 2020, 12:21
Reviewer Update
Homechoice
I have had no response about the ********** account opened on my name. I've been waiting for someone to call me with feedback yet I sent all the documents last year. I need a good credit score for a lot of things and this is not reflecting well on my name. What I don't understand is why staff are not taking these matters seriously. You guys are destroying people's lives here.
I have had no response about the ********** account opened on my name. I've been waiting for someone to call me with feedback yet I sent all the documents last year. I need a good credit score for a lot of things and this is not reflecting well on my name. What I don't understand is why staff are not taking these matters seriously. You guys are destroying people's lives here.
NM
Nonkululeko M's updateReviewer Update
03 Mar 2020, 09:23Hi
Till this day no one has called me regarding my complaint above as you said someone would.
I logged a query with the ***** department in November, I still have had no feedback.
I am now looking for alternative ways of dealing with this, homechoice needs to be exposed on TV for this because there is no form of professionalism what so ever
Till this day no one has called me regarding my complaint above as you said someone would.
I logged a query with the ***** department in November, I still have had no feedback.
I am now looking for alternative ways of dealing with this, homechoice needs to be exposed on TV for this because there is no form of professionalism what so ever
NM
Nonkululeko M's update03 Mar 2020, 09:23
Reviewer Update
Hi
Till this day no one has called me regarding my complaint above as you said someone would.
I logged a query with the ***** department in November, I still have had no feedback.
I am now looking for alternative ways of dealing with this, homechoice needs to be exposed on TV for this because there is no form of professionalism what so ever
Till this day no one has called me regarding my complaint above as you said someone would.
I logged a query with the ***** department in November, I still have had no feedback.
I am now looking for alternative ways of dealing with this, homechoice needs to be exposed on TV for this because there is no form of professionalism what so ever