1 reviews | Active since Aug 2015
********** ACCOUNT
Good day,<br> <br> A crime of ***** has been committed against my name with your company, a ********** account has been opened and I am being debited on a monthly basis for goods I have no knowledge of. I called and was asked to submit an affidavit and fill in a dispute form, which I did. To date I have not heard anything from homehoice. This is ruining my name is so many ways, every time I arrange with my bank to block this debit from going through, Homechoice then debits me using a different account number.<br> <br> Clearly this is an inside job, I do not understand why I should be the one to suffer.<br> <br> Last week I was refused a loan from my bank, because of this nonsense, please can I get assistance on this.<br> <br> The person who was asking me is:<br> Tamlyn Rix (Confirmation clerk)<br> [Email Removed]<br> <br> Regards,<br> Channy Maleka
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
