1 reviews | Active since Feb 2013
********** account
<p>An account was opened in mom's name and someone bought items, now they are calling and threatening to take legal action against. When she enquired she was told the items were delivered to Sebokeng, she has never lived in Sebokeng. We have sent an affidavit as requested and have not received an response.</p> <p>Ref: ********** 47</p> <p> </p> <p>Regards</p> <p>Mpho</p>
Dear Sir/Madam
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Dear Sir/Madam
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Dear Homechoice,
We await feedback and still we receive SMS's threatening to take legal action. Please respond
Dear Homechoice,
We await feedback and still we receive SMS's threatening to take legal action. Please respond