AM
Ashaylen M

1 reviews | Active since Oct 2022

11 Oct 2022, 14:50

********** ACCOUNT !!

HomeChoice has opened an account on my name without my consent. I have never been to a HomeChoice store, Never made a purchase, Never opened an account. Being transferred from one department to the other, No help from the call center. Suddenly I get an SMS saying that my "account" is in arrears for R1498 with debit orders going off my bank account ??????????? @HomeChoice explain yourselves??? Your generic response is unacceptable, i.e. :

"Thank you for bringing this serious matter to our attention. We will be contacting you to get further details from you. Thank you for your patience and understanding Homechoice "

@HomeChoice, Trust that I will be waiting for a call from you !

0
Replies (1)
Homechoice
Homechoice's reply11 Oct 2022, 15:40
Official
Hi Ashaylen.

One of our staff members will be in contact with you shortly.

Regards.
Homechoice