DT
Dikeledi T

1 reviews | Active since Jul 2020

15 Jul 2020, 18:17

**********

So today i received an sms from homechoice at 16:40 that my cell number and address have changed and immediately i called the number provided on the sms with no success 3 times, the number keep on saying press 1 and we will call you back. i left my contact number and nobody called me back until i decided to select an option for a sales consultant to call me back which they did in few minutes... the sales consultant who told me that the was goods of almost R15000 purchased in my account just before 5pm. i am very concerned as i tried my level best to contact Homechoice ASAP when i received the sms what is the point of having a ***** number if you not going to answer

0
Replies (1)
Homechoice
Homechoice's reply16 Jul 2020, 09:38
Official
Hi Dikeledi.

We will investigate this process to see how we can best improve it going forward!

Apologies for the inconvenience caused,
Homechoice