1 reviews | Active since Nov 2017
I have learned recently that homechoice has given someone a plasma t.v. using/on my account without checking the details whether they are correct or not. I wanted to place an order for blankets and to my surprise the consultant told me it's not possible because my account was in arrears, I asked him what does he mean he said I haven't paid my account so it's in arrears. I asked what is it that I took with them and when because I my memory serves me well the last time I placed an order with them was around this time(May/June) last year and I bought blankets cash not on credit. He then said a LED T.V. was taken on my account this year February and since then the account hasn't been paid. He said he will submit a ***** case to their ***** department so that they can investigate and he said I will be contacted soon with a feedback but I'm still waiting for them to get back at me.
Good Day Conny
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Bantu
Customer Support Team
Best regards,
Good Day Conny
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Bantu
Customer Support Team
Best regards,
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