MM
Machuene M
1 reviews | Active since Dec 2016
17 Dec 2016, 06:03
*****ulant account
<p>Someone ordered goods worth 23000 home choice using my name **********ly, i logged complain i even sent affidavit, it has been 3 weeks now i havent heard anything from them, now on credit report im listed as overdue payment, im on home loan application process , this is going to ruin my oppotunities of getting a house, im so frustrated, can someone please help to clear my name please</p>
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Homechoice's replyOfficial
19 Dec 2016, 12:50Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply19 Dec 2016, 12:50
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team