1 reviews | Active since May 2013
********** / ********
On 14 February 2023 at 12h20 I received an e-mail confirming an account opened and purchase made on my ID number.
I have never heard, nor dealt with this company before. I proceded to contact their call centre and were barely assisted. Consultant put me through to their ***** department, but line went silent after holding for approx. 15 minutes. I ended the call.
I phoned back today and after 6 attempts I eventially got through to their ***** department. I was advised that account was blocked and no good would be dispatched. I requested e-mail confirmation of this, but received nothing.
They did confirm no ID was received and no other documents, however, I am not sure that this matter will be dealt with correctly as everyone I spoke to (when they answered the phone) was extremely unprofessional.
Since 14 Feb, I have also received a scan whatsapp from a lady calling herself Annika Bandile, from Sandton City JHB, wanting to sell me some **** bussiness opportunity as well as several attempts from ********** to get my e-mail passwords as well as Whatsapp password Be very careful!!!!!!
Thank you for bringing this matter to our attention.
One of our agents will be in contact with you shortly.
Regards.
Homechoice
Thank you for bringing this matter to our attention.
One of our agents will be in contact with you shortly.
Regards.
Homechoice
Thank you for bringing this matter to our attention.
One of our agents will be in contact with you shortly.
Regards.
Homechoice
Thank you for bringing this matter to our attention.
One of our agents will be in contact with you shortly.
Regards.
Homechoice
Today I received an e-mail to confirm the order which was placed on the draudulent account opened on my ID number was ready for collection.
I tried speaking to the condultants at Homechoice twice today, but unforyunately they were unwilling to assist.
Question:
1.The account was supposed to have been blocked as per verbal confirmation from Barbara at the ***** department, how can they despatch orders?
2. They could not confirm documents (if any) received to confirm the id match the account name?
3. The person who rep**** on my reveiw have not tried contacting me via e-mail as i confirmed that i am not in SA???
As per my original thoughts, extremely unprofessional and **********.
I will not leave it here
Today I received an e-mail to confirm the order which was placed on the draudulent account opened on my ID number was ready for collection.
I tried speaking to the condultants at Homechoice twice today, but unforyunately they were unwilling to assist.
Question:
1.The account was supposed to have been blocked as per verbal confirmation from Barbara at the ***** department, how can they despatch orders?
2. They could not confirm documents (if any) received to confirm the id match the account name?
3. The person who rep**** on my reveiw have not tried contacting me via e-mail as i confirmed that i am not in SA???
As per my original thoughts, extremely unprofessional and **********.
I will not leave it here