**********, bad service, *********** and arrogant company

Homechoice is the worst company to buy from. My mother in law had an account with them and she finished paying but yet they are charging her service fees. I called them on Monday the 31st of May 2021 requesting a pay up letter as she wanted the account to be closed, they said I must call on Wednesday. We called again on Wednesday and guess what? Their accounts are not closed they just leave them open. I was furious and requested them to stop calling her as she is sick but nooo they don't listen. They prey on pensioners and unsuspecting customers. The agent (vuyo is his name ) who was assisting us was rude. So I called my friend who has assisted me to lodge a complain with the national consumer commission. They are busy with it and I urge all homechoice customers to lodge complaints so that they can be dealt with. They call you daily as if you owe them while they are doing telemarketing. They force you to listen to their stupid telemarketing whereas you are busy. I'm going to teach them a lesson if it is the last thing I do.