1 reviews | Active since Jun 2018
I used to have an account with home choice some years back but my account was fully paid and closed. On the 01 June 2018 i discovered from a car dealer when i want to buy a new car that i owe home choice an amount of R 8000 and was handed over. On the 04th June 2018 i phoned home choice to understand what all of this is about but only to find the shock of my life. According to their records i owe home choice R 25 637,30. Someone bought things at home choice using my details. They confirmed to me that the goods were bought last year and my Ref number for my call is ********** 10. They refused to give me the address where the delivery was done but instead requested me to complete a dispute declaration form for investigation. The amount from the car dealership and the amount they confirmed to me are not the same. Now i cannot buy my new car or open an account because of **********. I'm very frustrated and confused. Please help.
Good Day Sandra
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Bantu
Customer Support Team
Best regards,
Good Day Sandra
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Bantu
Customer Support Team
Best regards,
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