MN
Molly N

1 reviews | Active since May 2022

17 May 2022, 13:50

***** with my account 😡

On the 14/04/22 revived an sms that my order is ready for delivery was surprised as I know that I didn’t place any order from them called home choice they told me that the order is delivered and signed for I told the consultant I demand the address and the signature he said someone signed for me because I wasn’t around and normally I order online how was this order made he said one of the consultant called that’s how I did the order so I told him I have never did orders telephonically always do online I asked for the record for that day he said the case is now with the ***** department went and did the affidavit and send them since I have been waiting no one has contacted me really disappointed and dissatisfied with the service that I received from home choice they have failed me

0
Replies (2)
Homechoice
Homechoice's reply17 May 2022, 14:01
Official
Hi Molly.

Thank you for bringing this serious matter to our attention.
 
We are urgently investigating this and believe you may have been a victim of *****.
 
We will be contacting you to get further details from you.
 
Thank you for your patience and understanding
 
Homechoice


MN
Molly N's update17 May 2022, 14:06
Reviewer Update
This is not enough I need all the answers from you guys because whenever you call you ask for verification in our profile how then did this happen Will take this further I need my account to be credit ASAP