***** - UNAUTHORIZED DEBIT ORDERS

<p>I do not have a contract with Homechoice, I have never opened a Homechoice account, I have never provided Homechoice my banking details neither have I authorised Homechoice to debit my account.</p> <p> </p> <p>However Homechoice has debited my account 3 months in a row 1st Jan 2017 an amount of R741.05, 1st Feb 2017 and amount of R1482.53 and 1st March 2017 an amount of R2249.60.</p> <p> </p> <p>I reported to case to their so called manager Maruwaan Emandien on the 1st March 2017. He requested I email a bank statement showing the transactions, which I did. He responded to my email and advised that he would send this information to his Finance Team so they investigate why the debits are being debited from my bank account.</p> <p> </p> <p>To date I have received no feedback from him or Homechoice as to the status update despite numerous emails and calls. I have reversed the transactions and tried to put stop orders on the account but because they are continuously changing the amount and reference number they are bypass the system.</p> <p> </p> <p>I need the debits to immediately stop and I need to know where they got my details from and the paper trail to show authorization of such debits. Companies can’t get away with this nonsense of inconveniencing people. It’s messing up my cashflow as I reverse debits and wait for the money to reflect.</p> <p> The management also needs to be addressed it’s unacceptable for Maruwaan to not respond to emails or calls with status updates or o wait over 30days for an investigation.</p>