RK
Remember K
1 reviews | Active since Sept 2021
08 Sept 2021, 11:16
***** on my name
Someone opened a ********** account using my Id number but surname is not same. I am experiencing some difficulties for this issue to be sorted out. At this point I can’t apply for anything and there are some important matters I need to sort out using credit. Home choice’s security measures are weak and pathetic! Very crossed with their service!
Helpful (0)
Replies (4)0
Replies (4)
Homechoice's replyOfficial
08 Sept 2021, 11:28Hi Remember.
Thank you for bringing this serious matter to our attention.
We are urgently investigating this and believe you may have been a victim of *****.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
Thank you for bringing this serious matter to our attention.
We are urgently investigating this and believe you may have been a victim of *****.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
Homechoice's reply08 Sept 2021, 11:28
Official
Hi Remember.
Thank you for bringing this serious matter to our attention.
We are urgently investigating this and believe you may have been a victim of *****.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
Thank you for bringing this serious matter to our attention.
We are urgently investigating this and believe you may have been a victim of *****.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
RK
Remember K's updateReviewer Update
09 Sept 2021, 18:16I am still waiting for you to call me. I am very frustrated about how you treat people:- I’m sure even worse how you treat your customers
RK
Remember K's update09 Sept 2021, 18:16
Reviewer Update
I am still waiting for you to call me. I am very frustrated about how you treat people:- I’m sure even worse how you treat your customers
RK
Remember K's updateReviewer Update
11 May 2022, 08:15Good day,
My matter was resolved and home choice send me a letter confirming that it was a ********** transaction, but I’m frustrated of the fact that I still receive calls from MBD about the same matter. @HomeChoice please update your record because this is very annoying
My matter was resolved and home choice send me a letter confirming that it was a ********** transaction, but I’m frustrated of the fact that I still receive calls from MBD about the same matter. @HomeChoice please update your record because this is very annoying
RK
Remember K's update11 May 2022, 08:15
Reviewer Update
Good day,
My matter was resolved and home choice send me a letter confirming that it was a ********** transaction, but I’m frustrated of the fact that I still receive calls from MBD about the same matter. @HomeChoice please update your record because this is very annoying
My matter was resolved and home choice send me a letter confirming that it was a ********** transaction, but I’m frustrated of the fact that I still receive calls from MBD about the same matter. @HomeChoice please update your record because this is very annoying
RK
Remember K's updateReviewer Update
30 May 2022, 13:27No one has bothered to contact me. My issue is still not resolved. To which ombudsman can I report this harassment?
RK
Remember K's update30 May 2022, 13:27
Reviewer Update
No one has bothered to contact me. My issue is still not resolved. To which ombudsman can I report this harassment?