1 reviews | Active since Sept 2017
***** on my Home Choice account
I contact home choice with regards to a ***** that took place in my account , It too a period of two months for the matter to be resolved and each time I called i was advised matter will be resolved and i will be contacted in three days to get feedback. I eventually called again for on the 3rd of November and a Lady by the name of Cheren assisted me and advised the matter was resolved and that ITC should be updated as I do not owe Home Choice for anything as i did not purchase from them. Till to date ITC has not been updated and the account still reflects an arrears amount which I am not liable for. I requested a letter to prove the matter has been resolved which i was provided with but no update has been made on my ITC record and the home choice account is still not updated.
Urgent response is required as i am unable to apply for anything due to the matter.
Thank you for bringing this serious matter to our attention.
We are urgently investigating this.
We will be contacting the account holder to get further details.
Thank you for your patience and understanding
Homechoice
Thank you for bringing this serious matter to our attention.
We are urgently investigating this.
We will be contacting the account holder to get further details.
Thank you for your patience and understanding
Homechoice
please note I have not received any response from home choice till to date , I keep receiving statements for an account that was ruled out as a ***** transaction and this is still not updated on their records and on ITC .
I need urgent assistance with this matter or alternatively I will take the matter further.
Thanks
please note I have not received any response from home choice till to date , I keep receiving statements for an account that was ruled out as a ***** transaction and this is still not updated on their records and on ITC .
I need urgent assistance with this matter or alternatively I will take the matter further.
Thanks