BB
Beryl B
1 reviews | Active since Apr 2022
20 Apr 2022, 09:20
***** on account
Good day
I called customer service on the 11 April and spoke to Moshleka because I received an email saying that I ordered a fridge. I did not order a fridge and requested for the order to be cancelled, account blocked and a copy of the recording. I have not received any feedback from homechoice. I called again on the 16 April an spoke to Mpho because I received an sms that the fridge was delivered on the 15 April. She transferred me to the ***** department with no luck as no one answered. I called back *** again no one answered. I called today again 20 April and still no one is answering on *** and this is the number I got from customer service.
Helpful (0)
Replies (2)0
Replies (2)Homechoice's replyOfficial
21 Apr 2022, 08:57Hi Beryl.
Thank you for bringing this serious matter to our attention.
We are urgently investigating this and believe you may have been a victim of *****.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
Thank you for bringing this serious matter to our attention.
We are urgently investigating this and believe you may have been a victim of *****.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
Homechoice's reply21 Apr 2022, 08:57
Official
Hi Beryl.
Thank you for bringing this serious matter to our attention.
We are urgently investigating this and believe you may have been a victim of *****.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
Thank you for bringing this serious matter to our attention.
We are urgently investigating this and believe you may have been a victim of *****.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
BB
Beryl B's updateReviewer Update
20 May 2022, 08:46Today us the 20th May and I have still not received any feedback from Homechoice instead I received a statement that I need to psy R1100 by the 31st May 2022.this is really bad service,can i please have an urgent update
BB
Beryl B's update20 May 2022, 08:46
Reviewer Update
Today us the 20th May and I have still not received any feedback from Homechoice instead I received a statement that I need to psy R1100 by the 31st May 2022.this is really bad service,can i please have an urgent update
