*****/ INCOMPETENCE/ *****ING WITH MY LIFE!!!

An account arrived at my parents house with my ID number, an old name and an old address for over R6000 and a threat against my credit history. I have NEVER/ will never shop at Homechoice. I called 3 times in the space of 30 minutes to resolve this, Zama spoke over me, tried to do verification in which EVERY bit of my information was wrong except my ID number, advised that her supervisor Rochelle would be forwarding me a form via email. Still waiting! Called again, name starting with \N\" went to speak to her supervisor while i was on mute. Still waiting for her to come back. Called a 3rd time, Crystal answered, asked to speak with her supervisor, told her not to place me on hold or mute, she did both and the cold transferred me to \"supervisor\" Alan who I had to repeat all my information to because Crystal couldnt be bothered to relay any information. I get told that I must wait 3 days from Monday for someone to contact me back. How does a business operate by selling goods and only having an ID number. Homechoice promotes ***** by doing no further verification beyond ID number. Then threatens to blacklist people who never bought their **** to begin with. If not resolved, I will SUE!"