*****, identity theft, lack of governance and consumer authentication

One star too many! Yesterday I was called with regards to my outstanding account? What account?

This account was opened last year, [apparently]? First time I've heard of Homechoice, and that I actually have an account. I asked for the paper trail, authorisation process, security authentication procedure when opening an account, which fell on deaf ears and I was given my number, name as proof a completely **** address and told the good were delivered.

I was informed I should get an affidavit to prove otherwise.

So I must spend my time on a company that I have no formal relationship. A company with a negative consumer rating, and clearly no sign of good corporate governance or public relations.

Today I was hounded by a Homechoice debt collecting company. Really?