GH
Gugu H

1 reviews | Active since May 2019

03 Jan 2022, 18:35

*****

I lost my ID in 2020 and reported this, later that same year received a call from Home Choice advising that my account was in arrears, I was shocked as I did not have an account with them. I asked them for the address they delivered the item and it was an address in Gauteng, I reside in Mpumalanga and I made them aware of this. I sent an affidavit which I have been sending to them for the past year to make the aware that I lost my ID and someone might have used it to make the purchase. They ignore my emails and keep harassing me. I have been blacklisted by them and I am unable to get credit elsewhere

I am truly disgusted by their unprofessionalism.

0
Replies (1)
Homechoice
Homechoice's reply04 Jan 2022, 10:38
Official
Hi Gugu.

Thank you for bringing this serious matter to our attention.
 
 We are urgently investigating this and believe you may have been a victim of *****.
 
 We will be contacting you to get further details from you.
 
 Thank you for your patience and understanding
 
Homechoice